Privacy Policy

At THE BACKUP society, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

Full Name
Contact Details (Phone Number, Email Address)
Address & Location Data
Government-Issued Identification (Aadhaar, PAN, Driver’s License)

b) Vehicle & Insurance Details

Vehicle Registration Number
Insurance Policy Information
Driving History & Claim Records

c) Payment Information

Billing Address
Payment Transaction Details (We do not store your credit/debit card details)

d) Usage & Technical Information

IP Address
Browser & Device Details
Cookies & Tracking Data

2. How We Use Your Information

We use your information to:
Provide and manage your data
Customer support requests
Improve our website and services
Send updates, reminders, and promotional offers
Prevent fraud and ensure legal compliance

3. How We Share Your Information

We do not sell or rent your personal information.

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.

5. Your Rights & Choices

You have the right to:
Access, update, or delete your personal data
Opt out of marketing communications
Request a copy of the information we hold about you

To exercise these rights, contact us at support@thebackup.in.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not work properly.

7. Policy Updates

We may update this Privacy Policy periodically. We encourage you to review it regularly.

8. Contact Us

If you have any questions about our Privacy Policy, you can reach us at:

Email: support@thebackup.in
Website: www.thebackup.in